Frequently Asked Questions.

Everything
you need to
know.

1. How does the 30-day free trial work?

Lease a Squad or Naya dispenser online and pay AED 0 today. We install it within 2-3 working days, with a free water test. Use it for 30 days. If you keep it, monthly billing and your 12-month lease start on day 31. If it’s not for you, message us on WhatsApp or email before day 30 and we’ll collect it, with no cancellation or collection fee. After 12 months your lease continues month to month and you can stop with 30 days’ notice.

Choose your dispenser

Full trial terms

Tap water in the UAE is safe but can contain chlorine, sediments, and impurities that affect taste. Our water filters in Dubai and Abu Dhabi ensure cleaner, fresher, and better-tasting drinking water.

Yes. They provide unlimited filtered water at a fraction of the cost and are an eco-friendly alternative to bottled water in Dubai and Abu Dhabi. Plus, they eliminate plastic waste.

Most of our systems only require annual filter changes, making them hassle-free and cost-effective.

Absolutely. Our team provides professional installation, proactive servicing, and responsive customer care across Dubai and Abu Dhabi.

Yes. Offices, gyms, and restaurants that switch to water filtration in Dubai save significantly compared to bottled water delivery, while also supporting sustainability goals.

Yes, we offer filters separately that can be connected directly to your tap. If you already have a tap system and want to upgrade the filtration, we can provide the right filter for your needs.

Our filters are manufactured in Italy and tested to NSF standards, with a lifespan of up to 70,000 litres – enough to last the average household for about 12 months. Even with regular use like filling saucepans, washing vegetables, and doing dishes, most homes won't exceed this capacity within the year.

Every year, billions of plastic bottles are discarded, polluting the land and causing lasting harm to wildlife as the plastic degrades. By installing an under-the-sink filtration system, you get clean, filtered drinking water without contributing to the environmental impact of plastic waste. It's not only great for your drinking water but also for washing legumes, preparing food, and keeping your family and home healthier.

Installation is simple. We connect the dispenser directly to your mains water supply-usually under the kitchen sink or, in some cases, above the ceiling where it links to the hot water heater.

Any visible piping is neatly hidden using trunking, so everything looks clean and seamless. In fact, most people can't even tell where the water's coming from!

We only use high-quality in-line filters, made in Italy to our own specifications. These are commercial-grade filters designed to deliver clean, great-tasting water from every dispenser.

A standard filter setup includes:


  • Sediment Filter
    - Removes particles like dust, dirt, sand, and other visible impurities.


  • KDF® Patented Filter
    - Targets chlorine, lead, copper, and harmful chemicals; prevents bacterial growth and removes pesticides, herbicides, and VOCs.


  • Powdered Activated Carbon Filter
    - Reduces chlorine, eliminates odours, and improves taste.


All our filters are NSF (National Sanitation Foundation) and ANSI (American National Standards Institute) certified-so you can trust the water you're drinking is safe and high-quality.

No, all of our units are Energy Rated, meaning they use about 45% less energy compared to traditional water coolers. You can enjoy clean, filtered water without worrying about higher electricity costs.

Yes, our water dispensers are perfect for both restaurants and offices. We use commercial-grade filters designed to handle higher usage while delivering clean, great-tasting water.

More and more customers are switching to our products for one simple reason: trust. We're committed to providing clear, honest information about our systems-how they work, their benefits, and how we continue supporting you with maintenance and care.

If you already have a system in place, we're happy to review it. If it's performing well, we'll let you know! If not, we'll share how our units might better meet your needs, giving you the information you need to make an informed decision about switching.

Not at all! At Liquid of Life, we have over 18 years of experience retrofitting piping and dispensers, particularly in large spaces across the UAE. We can easily install piping to cover hundreds of metres to reach your dispenser. Plus, all piping is discreetly hidden above ceilings or within conduit, so it's never visible or exposed along walls or floors.

Our 3-stage carbon filters remove harmful contaminants while preserving essential minerals like calcium and magnesium. Reverse osmosis may strip minerals, leaving water demineralized and acidic. We deliver clean, naturally alkaline water that supports your family's wellbeing.

Purchases: 12-month warranty plus first-year maintenance and filter change; from year two, an optional service plan (Under-Sink AED 650 + VAT/year). Leasing: maintenance, filter changes and repair or replacement of the equipment at no cost for as long as your lease is active (except damage from misuse).

Yes. Every installation includes a complimentary microbiological test by internationally accredited A-grade UAE laboratories. You receive a personalized Water Compliance Certificate confirming GSO standards for safe, unbottled drinking water.

Absolutely. Contact our team anytime to discuss upgrade or change options. Plus, purchases come with a 30-day satisfaction guarantee, and leases with a 30-day free trial. If you're not satisfied, you can return or cancel at no cost.

A household of 2 usually saves 70%+ annually; a family of 4 could save 90%+ (depending on the price of the water they are currently buying). Plus, you get unlimited water for drinking, cooking, food washing, and preparation.