Privacy Policy

Effective Date: 01/January/2026
Last Updated: 29/December/2025

This Privacy Policy explains how EAULA WATER TREATMENT & PURIFICATION EQUIPMENT TRADING L.L.C a company registered in the United Arab Emirates with its registered address at Office 8, Block B, Dubai Science Park, UAE ("Company", "we", "us", or "our"), collects, uses, stores, discloses, and protects personal data of users ("User", "you", or "your") who access or use our website www.liquidoflife.net and related e-commerce services (the "Platform").

1. Applicable Law

This Privacy Policy is governed by and complies with:

  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)

  • Its Executive Regulations

  • Any applicable regulations issued by UAE free zones (if applicable)

2. Information We Collect

2.1 Personal Data

We may collect the following personal data:

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Account login details

  • Order and transaction history

Payment Information:
Payment details are processed through licensed third-party payment gateways. We do not store card numbers, CVV, or PIN details.

2.2 Automatically Collected Data

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Pages visited and usage data

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Improve performance and user experience

  • Analyze traffic and usage patterns

You may manage cookie preferences through your browser settings. By continuing to use this site, you consent to the use of cookies in accordance with our Cookie Policy.

3. Purpose of Data Processing

We process personal data for the following purposes:

  • Account creation and management

  • Processing orders, payments, and deliveries

  • Customer support and communication

  • Sending service-related and promotional communications (subject to consent)

  • Improving our products, services, and website

  • Fraud prevention and security monitoring

  • Compliance with legal and regulatory obligations

4. Legal Basis for Processing

Under UAE PDPL, we process personal data based on:

  • User consent

  • Performance of a contractual obligation

  • Compliance with legal requirements

  • Legitimate business interests, where applicable

5. Disclosure of Personal Data

We may share personal data with:

  • Payment gateway providers

  • Shipping and logistics partners

  • IT, cloud hosting, and analytics service providers

  • Marketing service providers (subject to consent)

  • Government authorities or regulators when required by UAE law

All third parties are required to maintain confidentiality and appropriate security measures.

5.1 Payment & Cardholder Information

All credit/debit cards' details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.

Liquid of Life (https://liquidoflife.net) will not pass any debit/credit card details to third parties.

We take appropriate steps to ensure data privacy and security through various hardware and software methodologies. However, Liquid of Life cannot guarantee the security of any information that is disclosed online.

Users are responsible for maintaining the confidentiality of their account credentials and access at all times.

6. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Secure servers and encryption

  • Access controls

  • Regular security monitoring

While we strive to protect personal data, no system can guarantee absolute security.

7. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with UAE legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements

8. International Data Transfers

Personal data may be transferred outside the UAE where necessary. In such cases, we ensure that:

  • Transfers comply with UAE PDPL requirements

  • Adequate data protection safeguards are in place

9. User Rights

Subject to UAE PDPL, you may have the right to:

  • Access your personal data

  • Request correction or update of inaccurate data

  • Request deletion of personal data (where legally permissible)

  • Withdraw consent for marketing communications

Requests may be submitted using the contact details below.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

11. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform constitutes acceptance of the revised policy. Modifications will be effective on the day they are posted.

13. Contact Information

For questions or requests related to this Privacy Policy, please contact:

EAULA WATER TREATMENT & PURIFICATION EQUIPMENT TRADING L.L.C

Email: contact@liquidoflife.net
Phone: +97143607064
Address: Office 8, Block B, Dubai Science Park, UAE